{"id":79274,"date":"2021-12-09T18:31:14","date_gmt":"2021-12-09T10:31:14","guid":{"rendered":"https:\/\/www.wingwill.com.tw\/?p=29370"},"modified":"2025-12-04T13:45:07","modified_gmt":"2025-12-04T05:45:07","slug":"zendesk-service-event-11101","status":"publish","type":"activities","link":"https:\/\/www.wingwill.com.tw\/zh\/activities\/zendesk-service-event-11101\/","title":{"rendered":"Zendesk \u4e00\u6307\u5275\u9020\u5d84\u65b0\u5ba2\u6236\u9ad4\u9a57"},"content":{"rendered":"
\"zendesk<\/figure><\/div>\n\n\n\n

\u8de8\u5e73\u53f0\u3001\u8de8\u88dd\u7f6e\u4e32\u9023\u7684\u55ae\u4e00\u7ba1\u9053\u8b93\u60a8\u8207\u5ba2\u6236\u5c0d\u8a71\u66a2\u901a\u7121\u963b<\/strong><\/h2>\n\n\n\n

Gartner \u7814\u7a76\u5831\u544a\u6307\u51fa\u670981%\u7684\u4f01\u696d\u516c\u8a8d\u5ba2\u6236\u9ad4\u9a57 CX \u662f\u5b83\u5011\u9762\u5c0d\u6700\u91cd\u8981\u7684\u6311\u6230\u4e4b\u4e00\u3002<\/p>\n\n\n\n

\u904e\u53bb\uff0c\u9ad8\u5ea6\u5ba2\u88fd\u5316\u7684 CRM \u88ab\u8996\u70ba\u4f01\u696d\u63d0\u5347\u5ba2\u6236\u6eff\u610f\u5ea6\u7684\u4e0d\u4e8c\u6cd5\u9580\uff1b\u7136\u800c\uff0c\u5305\u5c71\u5305\u6d77\u7684\u8981\u6c42\u64f4\u5145\u5c64\u5c64\u5806\u758a\u6210\u4e86\u539a\u91cd\u7684\u4e00\u5305\uff0c\u7b26\u5408\u4e86\u7ba1\u7406\u8005\u7684\u671f\u5f85\u537b\u5931\u53bb\u4e86\u57f7\u884c\u8005\u7684\u4fbf\u5229\u3002\u9577\u4e45\u4e0b\u4f86\uff0c\u6240\u8cbb\u4e0d\u8cb2\u7684\u5c08\u5c6c\u5de5\u5177\u6210\u70ba\u68c4\u4e4b\u53ef\u60dc\u98df\u800c\u7121\u5473\u7684\u96de\u808b\u3002<\/p>\n\n\n\n

\u5730\u8655 Gartner \u53f3\u4e0a\u89d2\u7684 Zendesk \u5f9e\u7b2c\u4e00\u7dda\u5ba2\u670d\u4eba\u54e1\u7684\u8996\u89d2\u51fa\u767c\uff0c\u4ee5\u5ba2\u70ba\u5c0a\u7684\u4e2d\u5fc3\u601d\u60f3\uff0c\u7d50\u5408\u793e\u7fa4\u5e73\u53f0\uff0c\u6574\u5408\u5ba2\u6236\u9700\u6c42\u548c\u6b77\u53f2\u5c0d\u8a71\u7522\u51fa\u5de5\u55ae\uff0c\u96e3\u80fd\u53ef\u8cb4\u7684\u662f\u5b83\u7c21\u7d04\u7684\u6d41\u7a0b\u8a2d\u8a08\uff0c\u8b93\u4f01\u696d\u4e0d\u7528\u4e00\u5e74\uff0c\u4e0d\u7528\u6578\u6708\uff0c\u53ea\u8981\u5e7e\u9031\u5c31\u80fd\u4f48\u7f72\u4e0a\u7dda\uff0cbeautifully simple.<\/p>\n\n\n\n

2022 \u65b0\u5e74\u7684\u958b\u59cb\uff0c\u4e00\u676f\u62ff\u9435\u4e00\u500b\u4e0b\u5348\uff0c\u8ddf\u6211\u5011\u4e00\u8d77\u8a8d\u8b58\u4ee5 Easy \u70ba\u6982\u5ff5\u767c\u60f3\u7684 Zendesk \u5982\u4f55\u5275\u9020\u7d55\u4f73\u5ba2\u6236\u9ad4\u9a57\u5427\u3002<\/p>\n\n\n\n

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\"zendesk<\/figure>\n\n\n\n

\u63d0\u9ad8\u751f\u7522\u529b\uff0c\u52a0\u901f\u5b8c\u6210\u4ea4\u6613<\/strong><\/h4>\n<\/div>\n\n\n\n
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\"zendesk<\/figure>\n\n\n\n

\u8de8\u5718\u968a\u5354\u4f5c\uff0c\u4fdd\u6301\u696d\u52d9\u540c\u6b65<\/strong><\/h4>\n<\/div>\n\n\n\n
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\"zendesk<\/figure>\n\n\n\n

\u6574\u5408\u5354\u4f5c\u5de5\u5177\uff0c\u8f15\u9b06\u5730\u64f4\u5145<\/strong><\/h4>\n\n\n\n

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\u6d3b\u52d5\u8cc7\u8a0a | \u7dda\u4e0a\u7814\u8a0e\u6703<\/span><\/strong><\/h5>\n\n\n\n

\u4e00\u6307\u5275\u9020\u5d84\u65b0\u5ba2\u6236\u9ad4\u9a57<\/span><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

\u8de8\u5e73\u53f0\u3001\u8de8\u88dd\u7f6e\u4e32\u9023\u7684\u55ae\u4e00\u7ba1\u9053\u8b93\u60a8\u8207\u5ba2\u6236\u5c0d\u8a71\u66a2\u901a\u7121\u963b<\/span><\/strong><\/p>\n\n\n\n

\u6642\u9593 : 2022\/01\/06 14:00\uff0d15:00<\/span><\/p>\n<\/div>\n\n\n\n

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\u5713\u6eff\u7d50\u675f<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n

\u6d3b\u52d5\u70ba\u5be9\u6838\u5236\uff0c\u672a\u901a\u904e\u8005\u4e0d\u53e6\u884c\u901a\u77e5<\/span><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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\u6d3b\u52d5\u5c0d\u8c61 :<\/strong><\/p>\n\n\n\n

\u96fb\u5546\u3001\u96f6\u552e\u3001\u904b\u8f38\u53ca\u5a1b\u6a02\u4f11\u9592\u7b49\u7522\u696d\u4ee5\u53ca\u9700\u8981\u6539\u5584\u5ba2\u6236\u9ad4\u9a57\uff0c\u63d0\u5347\u5ba2\u670d\u53ca\u92b7\u552e\u5718\u968a\u751f\u7522\u529b\u7684\u4f01\u696d\u7d44\u7e54\u3002<\/p>\n<\/div>\n\n\n\n

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\u8b1b\u5e2b : <\/strong> <\/p>\n\n\n\n

Zendesk \u5927\u4e2d\u83ef\u5340\u5ba2\u6236\u7d93\u7406 Jeffery Sung<\/strong><\/p>\n\n\n\n

\u7fbd\u6607\u570b\u969b \u6280\u8853\u9867\u554f Christian Lee<\/strong><\/p>\n<\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n

\u53c3\u52a0\u597d\u79ae<\/strong><\/h4>\n\n\n\n
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\u597d\u79ae1 – \u554f\u5377\u79ae<\/strong><\/p>\n\n\n\n

\"Splunk<\/figure><\/div>\n\n\n\n

\u6d3b\u52d5\u524d\u5b8c\u6210\u5831\u540d\uff0c\u4e26\u65bc\u6703\u5f8c\u5b8c\u6574\u586b\u7b54\u586b\u5beb\u7dda\u4e0a\u554f\u5377\u8005\uff0c\u5373\u53ef\u7372\u5f977-11\u5496\u5561\u96fb\u5b50\u514c\u63db\u5238! (\u6bcf\u4eba\u9650\u9818\u4e00\u4efd)<\/p>\n<\/div>\n\n\n\n

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\u597d\u79ae2 – \u597d\u53cb\u79ae<\/strong><\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

\u52a0 LINE<\/a> <\/a>\u4e26\u56de\u50b3\u6d3b\u52d5\u7576\u5929\u516c\u4f48\u4e4b\u6307\u5b9a\u8a0a\u606f\uff0c\u5c31\u6709\u6a5f\u6703\u62bd\u4e2d \u201c\u738b\u54c1\u96c6\u57181000\u5143\u5373\u4eab\u5238<\/strong> \uff0c\u8d08\u54c1\u5c07\u65bc\u6703\u5f8c\u62bd\u51fa1\u540d\u3002<\/p>\n<\/div>\n<\/div>\n\n\n\n

\u7acb\u5373\u5831\u540d<\/a><\/strong><\/p>\n\n\n\n

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\u6d3b\u52d5\u5099\u8a3b<\/strong><\/strong><\/h4>\n\n\n\n
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  1. \u672c\u6d3b\u52d5\u63a1\u9810\u5148\u5831\u540d\uff0c\u7d93\u4e3b\u8fa6\u55ae\u4f4d\u78ba\u8a8d\u7b26\u5408\u6d3b\u52d5\u5c6c\u6027\u4e26\u5be9\u6838\u6210\u529f\u5f8c<\/strong>\uff0c\u60a8\u5c07\u65bc\u6d3b\u52d5\u524d\u4e00\u9031\u6536\u5230\u51fa\u5e2d\u63d0\u9192\u51fd\uff0c\u5167\u5bb9\u5305\u542b\u6b64\u6b21\u6d3b\u52d5\u4f7f\u7528\u5e73\u53f0\u767b\u5165\u7db2\u5740\u53ca\u6d3b\u52d5\u6ce8\u610f\u4e8b\u9805\uff0c\u5831\u540d\u8eab\u4efd\u4e0d\u7b26\u6216\u8cc7\u6599\u7f3a\u5931\uff0c\u5247\u4e0d\u53e6\u884c\u901a\u77e5\uff0c\u656c\u8acb\u898b\u8ad2\u3002<\/li>
  2. \u6d3b\u52d5\u734e\u9805\u5c07\u65bc\u6d3b\u52d5\u5f8c\u5f59\u6574\u5bc4\u51fa\uff0c\u900f\u904e E-mail \u6216\u624b\u6a5f\u7c21\u8a0a\u901a\u77e5\u5bc4\u767c\uff0c\u8acb\u52d9\u5fc5\u586b\u5beb\u6b63\u78ba\uff0c\u4e8b\u5f8c\u5c07\u4e0d\u4e88\u88dc\u767c (\u9818\u734e\u8cc7\u683c\u9700\u65bc\u6d3b\u52d5\u524d\u5b8c\u6210\u5831\u540d\uff0c\u4e26\u540c\u6642\u5b8c\u6210\u6703\u5f8c\u554f\u5377)\u3002<\/li>
  3. \u5831\u540dE-mail \u8acb\u52d9\u5fc5\u586b\u5beb\u516c\u53f8\u4fe1\u7bb1\uff0c\u5426\u5247\u4e0d\u5217\u5165\u4e88\u63a1\u8a08\u3002<\/li>
  4. \u4e3b\u8fa6\u55ae\u4f4d\u4fdd\u6709\u6d3b\u52d5\u5167\u5bb9\u4fee\u6539\u53ca\u53c3\u52a0\u8cc7\u683c\u5be9\u6838\u4e4b\u6b0a\u76ca\u3002<\/li><\/ol>\n\n\n\n
    <\/div>\n\n\n\n

    \u806f\u7d61\u7a97\u53e3 : \u6d3b\u52d5\u76f8\u95dc\u554f\u984c\uff0c\u8acb\u806f\u7e6b\u7fbd\u6607\u570b\u969b \u9673\u5c0f\u59d0 (02)2656-5630 \u5206\u6a5f959 service@wingwill.com.tw<\/a><\/p>\n\n\n\n

    \n\n\n\n

    \ud83d\udd38FB\u7c89\u7d72\u5718<\/a> \ud83d\udd38\u52a0LINE\u597d\u53cb<\/a> \ud83d\udd38\u8054\u7edc\u6211\u4eec<\/a><\/p>\n\n\n\n

    <\/div>","protected":false},"excerpt":{"rendered":"

    Zendesk \u5f9e\u7b2c\u4e00\u7dda\u5ba2\u670d\u4eba\u54e1\u7684\u8996\u89d2\u51fa\u767c\uff0c\u63d0\u4f9b\u5b8c\u5584\u7684\u5ba2\u6236\u670d\u52d9\u89e3\u6c7a\u65b9\u6848\uff0c\u80fd\u4ee5\u591a\u7a2e\u4fbf\u5229\u65b9\u5f0f\u53d6\u5f97\u652f\u63f4\uff0c\u8b93\u5ba2\u6236\u7701\u6642\u7701\u529b\u3002\u6574\u5408\u591a\u5143\u793e\u7fa4\u5a92\u9ad4\uff0c\u8b93\u55ae\u4e00\u5e73\u53f0\u7684\u5ba2\u670d\u4eba\u54e1\u5de5\u4f5c\u5340\uff0c\u5e6b\u52a9\u5ba2\u670d\u8207\u5167\u90e8\u5718\u968a\u767c\u63ee\u6700\u4f73\u8868\u73fe\u3002\u7c21\u7d04\u7684\u6d41\u7a0b\u8a2d\u8a08\uff0c\u4e0d\u7528\u4e00\u5e74\uff0c\u53ea\u8981\u5e7e\u9031\u5c31\u80fd\u4f48\u7f72\u4e0a\u7dda! \u5feb\u8ddf\u8457\u6211\u5011\u4e00\u8d77\u8a8d\u8b58\u4ee5Easy\u70ba\u6982\u5ff5\u767c\u60f3\u7684Zendesk\u5982\u4f55\u5275\u9020\u7d55\u4f73\u5ba2\u6236\u9ad4\u9a57\u5427\u3002<\/p>","protected":false},"author":7,"featured_media":29339,"menu_order":79,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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content=\"\u96f2\u7aef\u670d\u52d9\uff0c\u66f4\u662fIT\u55ae\u4f4d\u5728\u5354\u52a9\u8f49\u578b\u8207\u6539\u9769\u6642\u7684\u8981\u7d20\uff0c\u4f01\u696d\u670d\u52d9\u4e0a\u96f2\u52e2\u5728\u5fc5\u884c\uff0c\u800cGoogle\u53c8\u63d0\u4f9b\u4e86\u751a\u9ebc\u6a23\u7684\u6280\u8853\u8207\u5de5\u5177\u4f86\u5354\u52a9\u5ba2\u6236\u5f9e\u5730\u7aef\u8d70\u5165\u96f2\u7aef\u7684\u4e16\u754c\u5462\uff1f\u7fbd\u6607\u570b\u969b\u5c07\u5e36\u4f60\u4e00\u7aba\u5982\u4f55\u904b\u7528Google\u9077\u79fb\u6280\u8853\u4f86\u52a0\u901f\u4f01\u696d\u670d\u52d9\u4e0a\u96f2 \u3002#Cloud Migration #Migrate for GCE #Migrate for Anthos\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wingwill.com.tw\/zh\/activities\/zendesk-service-event-11101\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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